Frequently Asked Questions

A: Pinnacle's Enhanced Twill is made from finer Ring-Spun yarns. Ring spinning creates a superior yarn than results in a softer, more durable fabric than open-end yarn. The time-honored process of ring spinning requires two more processing steps than open-end yarn production and ring-spun takes five times longer to produce. The additional steps involve continuously twisting and narrowing the rope of cotton and polyester fibers. This continuous fiber "helix" or twist gives ring-spun yarn extra softness and strength. The resulting garments feel softer wash after wash. Pinnacle makes 65/35 Poly/Cotton Chef Coats and related products using Enhanced Twill, 7 ounce/square yard and 65/35 Cook Shirts using Enhanced Poplin which is 4.5 oz/square yard.

A: MJS stands for Murata Air Jet Spinning. Murata is a brand of Japanese spinning equipment developed in the 1980's. Air Jet technology creates a yarn from short staple polyester or for blends, a combination of polyester and cotton (rather than extruded, continuous filament polyester) that is naturally hairy and soft. This technology yields a fabric that has comparatively low pilling and higher absorption rate due to the low twist yarn structure. The loose yarn structure allows the fabric to dry fast as well as accept starch, this also adds to its breath ability when sewn into uniforms. For colors, MJS yarns and fabrics accept dye at lower temperatures yet its color retention is higher than most other fabrics.

A: The answer is No!
When Murata Air Jet spun or MJS was introduced to our industry, the term quickly was shortened to "SPUN"…mills and manufacturers have since blurred the lines and stretched the meaning of "spun" to cover everything from Open End Spun, Ring Spun, Blends, Filament hybrids and more. Technically yes, most are produced with some form of "spun" yarn, but not what the industry originally migrated to in the 1990's.

The term spun merely means the yarn is formed from smaller yarns (staple) and has a wrapper yarn that holds the small bundles together…the varying technologies to accomplish this are generally referred to as Open End (OE) which is the fastest and cheapest way to spin, Ring (RS) which is softer and has twice the tensile strength as OE but takes up to 5x longer. Each type has its advantages and disadvantages depending on the application.

Pinnacle offers these choices for Polyester products:
APEX: 6.4 oz MJS/Filament Hybrid-Imported Fabric
INFINITY: 7.2 oz all Ring Spun Polyester-Imported Fabric
TITAN: 7.2 oz MJS Aprons and Uniforms

A: The finishing of fabrics can vary greatly from one type of spun to another and from one vendor to another. These are important factors when finishing polyester fabric for use in linen and uniforms.

A: Optical bright yarns allow the fabric to maintain its whiteness from new to used. Pinnacle uses only fabrics spun from optical white polyester fiber.

A: Adding white dye in the slow feed jets is a bit more costly, but the advantages are white fabrics or linen that tends to stay white for its entire life rather than “graying” down. This is the normal process for colors, but it is optional with white since the fibers are already white. Pinnacle offers both dyed white products and products that are merely bleached.

A: Without question, adding soil release with high heat and pressure, normally achieved in a slow feed jet process, is the best way to lock in the long term soil release. Those that are added topically, tend to wash out over time. Pinnacle does not add soil release to its cotton or poly/cotton blends. Pinnacle does NOT add soil release to cotton or poly/cotton blends, but Pinnacle’s all polyester products have a soil release treatment which is applied in the slow feed jets. Apex by Pinnacle table linen uses Scotchguard Stain protector, the world’s most recognized and trusted brand of soil release treatment.

A: All Polyester fabrics naturally create ample amounts of static. In the absence of anti-static treatments, they tend to pick up lint on flat work ironers and elsewhere. Pinnacle's polyester products are treated with anti-stat.

A: TITAN and other MJS fabrics do not need to be sueded…the yarns are created to be naturally "hairy" which also adds to the breath ability factor in uniforms. Fabrics with filament filling yarns require some softening, especially if used for napkins. There are various ways of achieving the desired hand; however, most processes do take life from the product and increase the likelihood of some pilling and/or linting especially when new.

Pinnacle believes the sueding of spun/filament fabrics is important on napkins given that they are the items that contact the skin. Further it is Pinnacle's belief that sueding the table tops is an unnecessary expense that only decreases the life expectancy and increases the likeliness of pilling. Pinnacle offers both unsueded and sueded versions of popular colored napkins, table tops/cloths are available only unsueded. Apex + napkins use Smart Soft Technology which softens the fabric without creating residual lint that would normally wind up on a diners lap!

A: Most orders ship the same day up until 4pm EST, for certain your order will ship within 24 hours if it is in stock…and better than 95% of the time we’ll ship it complete!

A: Absolutely, certain restrictions apply, please see our Sample policy under Policies for all the details.

A: Pinnacle will provide up to 100 brochures, sales sheets, price guides or swatch cards per customer.  If more is required, please contact your Pinnacle representative or customer service.

A: Yes, we have embroidery, hemming and alterations at our King of Prussia corporate headquarters, our pricing is very reasonable and our turnaround time is the best in the business.

A: Certainly, just make your request to customer service either by phone or by emailing custsvc@pinnacletextile.com and we will make the change to your account.

A: Yes, all active customers are welcome to our current catalog of photographs, most files are too big to email, so make all requests to custsvc@pinnacletextile.com and be certain to list either the name of the products or the style numbers, and we will burn a CD for you!  All at no charge!